CODE OF CONDUCT

The purpose of this code of ethical conduct is:

- To clarify the broader general principles and values that our coaches endorse.
These include confidentiality and the utmost concern for the well-being and success of the customer.
- Provide general rules of conduct that apply to several specific situations that a
coach may encounter.

1. Applicability of the code of ethics.

The code of conduct has been drawn up for coaches active in the Life field
Coaching and Coaching around Stress & Burnout in the broadest sense of the word. They also include
coaches who give themselves a different title, but who are active in coaching around Life, Stress or
Burnout themes. Examples can be: 'positive coaches', 'life coaches',
"therapeutic coaches", "motivation coaches", and so on.
This Code of Ethics essentially consists of a set of agreements that prescribe the minimum standards that members must observe. The code is meant to be observed in the spirit and not just by the written word.
The activity of a coach that falls under the ethical code can only be done according to these ethical standards
be assessed if the activity is part of his or her coaching work-related functions.

2. General provisions

Trust and responsibility are basic concepts in coaching. It is expected that
coaches always act with integrity towards their customers, their colleagues and themselves.
Coaches only provide services within the limits of their competence, based on their
education, training or appropriate professional experience. Coaches only accept coach assignments
for which they have sufficient competences.
Coaches strive to continuously train themselves and to continue to learn, in order to remain sufficient
have competences to carry out their coach assignments. Coaches love
be aware of new knowledge, methods and any legal requirements and standards that
are relevant to the profession of coach.

3. Within the coach relationship

Coaches always try to make communication with their clients as clear as possible. For this
they use the language adapted to their client.
Respect for the individual customer is a cornerstone of the coaching relationship, even if several
values and norms of their client possibly from their own values and norms.
Coaches do not discriminate in their work-related activities on the basis of gender, age,
ethnicity, sexual orientation, disability or creed.
Coaches ensure that behavior towards their client is appropriate at all times, within the
standards of their coach relationship.
Coaches recognize that they too may experience personal problems that have a negative effect
can have on the coach / client relationship. When coaches have such a negative effect
they do the necessary and decide to complete the coach assignment. A
possible referral to a fellow coach can then be discussed with the client.
Coaches have a duty to be vigilant for signals that could indicate the coach
relationship triggers personal themes in itself, especially when these influence the coach relationship.
In this way they can take appropriate measures in time, such as professionally
consult with colleagues or schedule supervision coaching. They decide in good conscience whether
it is possible to continue, suspend or end the coach relationship.
Coaches are aware that their behavior and statements can affect the lives of their clients
to influence. Coaches are always focused on helping their client move forward and evaluate themselves
regularly whether steps are being taken.
Whenever possible, a coach refrains from new coach relationships, when already existing
relationships would create a risk of conflict of interest.
If a coach finds that, due to unforeseen factors, there is a potential conflict of interest
the coach tries to solve this, taking into account the best interests of the
affected person and compliance with the code of ethics.

4. Data management

Coaches act in accordance with privacy legislation when processing and storing the personal data
data of their clients.

5. Fees and financial arrangements.

As soon as possible in the relationship between the coach and the client, the coach and the client achieve one
agreement in which the client's compensation and reimbursements are made to the coach
clarified.
Coaches communicate their rates clearly and avoid any possible
wrong interpretation.

6. Publicity

The term "publicity" refers to any written documents or oral statements that a
makes the coach publicly available (such as a brochure, article, speech or professional CV) with
with regard to coaching.
Coaching undertakes to use forms of publicity over which they can control themselves
not to declare falsehoods. For example: they use honesty as the norm
when they report on obtained certificates or rates that they apply.

7. Obligations to Clients

Coaches will clearly explain to new clients what coaching is and what coaching is not.
Coaches agree with their client to remain within the boundaries of their knowledge and will
therefore never advice, recommendations, counseling or psychotherapy, or any other service
for which they are not authorized to provide or for which they are not competent
to be.
Coaches agree to refer clients to other professionals if relevant.
Coaches refer to a psychologist, general practitioner, or other counselor at an early stage
if they believe they recognize situations in which clients may endanger their own safety or well-being
or the safety or well-being of others.
Coaches never attempt to diagnose a mental health problem. Coaches are
aware that they have no authority to make medical or psychological diagnoses
and refrain from any assessment or advice in this area.
Coaches always put the well-being of the client first.
Coaches recognize that a coach journey never involves psychotherapy, or psychological counseling
can replace any other type of medical assistance and do the necessary to their clients
to draw attention to this.

8. Termination of the coaching relationship.

Coach relationships should be ended when:
- When the coach notices to himself that he is not without judgment towards his client
can act, or when the client touches personal pieces affecting the coach relationship
influence in a way that prevents further coaching.
- When the coach cannot support the client because of the beliefs or values
from the client.
- When the coaching trajectory goes beyond what the coach may and may do professionally
to do.
- When the coach finds that the client has other professional counseling or psychotherapy
need.

9. Privacy and confidentiality

Coaches respect the client's right to privacy. They do not request information from the customer unless
this is essential for the provision of services. They apply the standard for all information obtained
of strict confidentiality.
At the start of the coach relationship, the confidentiality of the information obtained becomes confidential
communicated to the client.
All information obtained in the context of the professional service is confidential unless there
is a compelling professional reason for its publication. Coaches will be alone
disclose confidential information for no specific reason if it is necessary to
prevent foreseen threatened damage to the client or another. In all circumstances will
coaches themselves, to the best of their ability, to judge the amount of information released.
Coaches will not discuss confidential information in any setting unless privacy can become
guaranteed.
Coaches discuss confidential information only for appropriate professional, consultative or
scientific purposes and only with persons who are clearly concerned with such matters
occupy.
Coaches maintain the confidentiality of information communicated by it
use of telephone, voicemail, computers, e-mail,… and other sources of information technology.

PhilipWuytsCoaching takes your rights in data processing seriously. In this statement we explain how we collect, process and use your personal data. This therefore forms the general policy of 'PhilipWuytsCoaching' in the field of data processing.

The controller is Philip Wuyts, Zilversmidstraat 31 box 1.2.

For questions about this statement and our policy, you can always contact Philip Wuyts (wuytsphilip@icloud.com). For questions that are more than a request for information, we can ask you to identify you, so that we can be sure that we provide the requested information and data to the right person.

Which data does 'PhilipWuytsCoaching' collect and process?

It concerns the data you provide to us, such as your name and address, e-mail address and all other data in that regard.

We collect this information both when you fill in our paper forms and when you do it electronically.

How long are the data kept?

PhilipWuytsCoaching does not store your personal data longer than is strictly necessary to achieve the goals for which your data is collected:
- you ask a question via e-mail, telephone and / or contact form: your name, e-mail address and / or telephone number are only kept until the question has been met;
- your contact and personal data that you provide on the intake form are stored for a maximum of 10 years in your customer file;
- invoices and your billing information (if applicable) have a legal obligation to be kept.
- data regarding processed complaints are added to your customer file and are kept for 7 years;

For what purposes does 'PhilipWuytsCoaching' collect and process data?

PhilipWuytsCoaching processes your personal data to contact you by telephone if you request it and / or to be able to approach it in writing (by e-mail or by post) if you cannot be reached by telephone and / or in the context of executing a contract for services concluded with you. Your personal data is processed in the context of the services you expect at 'PhilipWuytsCoaching'. This service includes: introductory meeting, intake interview, coaching conversation, workshops, training courses, etc.

What are the bases for the processing of data by 'PhilipWuytsCoaching'?

In principle, we collect and process your data on the basis of the contractual relationship we have with you as a result of your request for services and the agreement concluded with you. In other cases, the processing is based on the tasks of general interest that we fulfill as coaches.

The contractual relationship is also the basis for the processing of supplier data.

Is the data communicated to third parties?

Your data is mainly processed internally in the context of customer management and accounting.

For certain punctual services or assignments they can be passed on to subcontractors that we use, albeit always under our control / under the control of 'PhilipWuytsCoaching'.

Sometimes we are obliged to provide information about you. This is particularly the case when we are legally obliged to do so or government agencies have the right to request information from us.

Are your data transferred outside of Europe?

In principle, your data will not be transferred to third countries, which are countries that do not have an adequate level of protection with regard to the protection of personal data (as determined by the European Commission). If this happens, we will ensure that the third countries have an adequate level of protection or that we ensure appropriate safeguards by concluding so-called standard contractual clauses with recipients in those third countries.

Your rights

You can always view the data we process about you and, if necessary, have it corrected or deleted. To do this, it is sufficient to request this from 'PhilipWuytsCoaching' with proof of your identity. We ask them to prevent your data from being passed on to someone who is not entitled to it.

Amendments

PhilipWuytsCoaching reserves the right to change this statement and / or policy.

Limitation of Liability

The information on the website is of a general nature. The information is not adapted to personal or specific circumstances and can therefore not be considered as personal, professional or legal advice to the user.

PhilipWuytsCoaching makes every effort to ensure that the information provided is complete, correct, accurate and up to date. Despite these efforts, inaccuracies can occur in the information made available. If the information provided contains inaccuracies or if certain information on or via the site is unavailable,

'PhilipWuytsCoaching' make the greatest possible effort to rectify this as quickly as possible.

However, 'PhilipWuytsCoaching' cannot be held liable for direct or indirect damage resulting from the use of the information on this site.

If you find inaccuracies in the information made available through the site, you can contact the site administrator.

The content of the site (including links) can be adapted, changed or supplemented at any time without notice or notification. 'PhilipWuytsCoaching' does not guarantee the proper functioning of the website and cannot be held liable in any way for the malfunction or temporary (un) availability of the website or for any form of damage, direct or indirect, that may arise from access to or use of the website.

Under no circumstances will 'PhilipWuytsCoaching' be held liable to anyone, directly or indirectly, in any special or other way, for damage resulting from the use of this site or any other, in particular as a result of links or hyperlinks, including, without limitation, of all losses, work interruptions, corruption of programs or other data on the computer system, equipment, software or other of the user.

The website may contain hyperlinks to websites or pages of third parties, or refer to them indirectly. Placing links to these websites or pages in no way implies implicit approval of their content.

"PhilipWuytsCoaching" expressly declares that it has no control over the content or other characteristics of these websites and can in no way be held liable for their content or characteristics or for any other form of damage resulting from its use.

Applicable law and competent courts.

Belgian law applies to this site.

PhilipWuytsCoaching processes personal data in accordance with this privacy statement. For further information, questions or comments regarding our privacy policy, please contact Philip Wuyts at wuytsphilip@icloud.com.

Processing purposes

PhilipWuytsCoaching collects and processes the personal data of customers for customer and order management (including customer administration, follow-up of orders / deliveries, invoicing, solvency follow-up, profiling and sending marketing and personalized advertising).

Retention period

The personal data processed for customer management will be kept for the period necessary to comply with legal requirements (including in the field of accounting).

Right of access, correction, deletion, limitation, objection and transferability of personal data

The customer is at all times entitled to inspect his personal data and can correct them or have them corrected if they are incorrect or incomplete, have them removed, restrict their processing and object to the processing of personal data concerning him.

In addition, the customer has the right to obtain a copy (in a structured, common and machine-readable form) of his personal data and to have the personal data forwarded to another company.

In order to exercise the above rights, the customer is asked to:

- adjust the settings of his customer account himself; and / or

- send an email to the following email address: wuytsphilip@icloud.com.

Direct marketing

The customer has the right to object free of charge to any processing of his personal data with a view to direct marketing.

Complaint

The Client has the right to file a complaint with the Commission for the Protection of Privacy.

CODE OF CONDUCT - PRIVACY POLICY